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Understand generational dynamics. Learn to recognise diverse needs, and leverage insights to build a unified workforce.



Generational Impacts on Leadership Models
Traditionalists have now exited the workforce, and in the next ten years Baby Boomers will do the same, pushing Gen X up to the oldest generation and introducing Generation Alpha as the youngest. Note also that Millennials will overtake Gen Y as the largest single group in the workforce.
Outcomes
At the end of this course the participants should be able to:
- Identify each generation and compare the influences that impacted them
- Examine the needs of each generation
What to expect
This thought-provoking course combines research-based insights, practical tools, and interactive discussions to help participants navigate the challenges of leading a multigenerational workforce. Through engaging activities, participants will explore the shifting dynamics of workplace demographics, learn to foster cross-generational collaboration, and develop actionable plans to adapt their leadership approach to evolving workforce trends.
Who is this Generational Impacts on Leadership Models course for?
This course is designed for leaders, managers, and HR professionals seeking to adapt their leadership practices to meet the evolving needs of a multigenerational workforce. It is particularly relevant for those aiming to foster collaboration, inclusion, and engagement across diverse age groups.
How will this Generational Impacts on Leadership Models course help me?
This course will empower you to:
- Understand and respect the values and motivations of different generations
- Enhance team cohesion and productivity by bridging generational gaps
- Build leadership strategies that align with future workforce trends
- Confidently address generational challenges, such as communication barriers and differing expectations
- Position your organisation as an inclusive and forward-thinking employer

“Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution.”

“Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed”

“I thought it was great! Probably one of the best trainings we’ve had at our face-to-face.”

“I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation.”
“Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook.”

“The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!”
“I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course.”

“A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt.”
“Fantastic training, while I’m fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating”

“Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!”
“Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help.”

“The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace.”

“Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation.”

“They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone.”

“But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it.”

Learn more about Generational Impacts on Leadership Models course
The Generational Dilemma – How Have Changing Generational Needs Impacted Leadership Practices Over Time?
- Look at the impacts of generational differences over time
- What are the predictions for generational change in the workforce over the next ten years?
- How is this going to impact leadership models and practices?
- As leaders, what do you need to do to embrace this change?
The Leadership Response – How Current Leadership Practices Will Need To Change
- It’s not all about bean bags and free lunches – it’s about respect and acknowledgement
- Difficult conversations with new generations – what does true radical candour look like?
- What next – what actions do you need to start taking now?
Format
- This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)
What’s Included
- Comprehensive Training Materials
- Interactive Sessions
- Expert Guidance
- Practical Exercises
- Certificate of Completion

