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Master the skills leaders need to positively influence outcomes via communication
Influential Communicator
In today’s fast paced work environment, it is essential that individuals demonstrate an exceptional capacity to get their information and ideas across quickly and received in the way that they intend. Never, more than today, is it critical to cut through communication static and have the heart of the message received and acted upon.
The difference between a good worker and a great worker in current work-places, comes down to their capacity to mobilise the people around them to action. And this is what great influencers do.
Outcomes
At the end of this course the participants will be able to:
- Understands the core competencies of strategic influence
- Consciously and strategically demonstrates the compounded skills in these areas and chooses tools to enhance influencing outcomes
- Uses “pull” behavioural techniques to encourage others to action
- Manages the distractors which affect influential outcomes
- Chooses appropriate and proven psychological principles to get cognitive “buy-in” in influential situations
- Use sophisticated and influential communication activities to get information received in the way it was intended every time
- Manage conflict, reach agreements, modify behaviours and mobilise actions in a positive and relationship-focused way
What to expect
This course is highly interactive and practical, providing you with the skills to become a confident and influential communicator. Through real-world scenarios, role-playing exercises, and group discussions, you will learn how to cut through communication noise, ensure your message is received as intended, and encourage action from those around you. You will explore strategies for managing resistance, enhancing rapport, and using power dynamics effectively in conversations. By the end of the program, you will be equipped with a structured approach to influence, enabling you to mobilise others and achieve impactful outcomes.
Who is this Influential Communicator Course for?
This course is ideal for professionals at all levels who want to enhance their ability to communicate with impact, influence others effectively, and drive action. It is particularly beneficial for leaders, managers, sales professionals, and anyone who needs to navigate complex conversations, build strong relationships, and gain buy-in from stakeholders.
How will this Influential Communicator course help me?
This course will empower you to:
- Communicate with clarity and confidence in any professional setting
- Increase your ability to persuade and influence others effectively
- Strengthen relationships through advanced rapport-building techniques
- Manage objections and conflicts while maintaining positive engagement
- Apply proven communication strategies to drive action and results
Dont see a course date that’s right for you? Register your interest below and we will let you know of any new dates for this course as they are added.
“Brilliant presenter, kept the session engaging. Very knowledgeable without overloading”
“Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help.”
“Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!”
“A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt.”
“Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation.”
“It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work.”
“Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook.”
“I thought it was great! Probably one of the best trainings we’ve had at our face-to-face.”
“I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation.”
“I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course.”
“The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace.”
“The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!”
“The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging.”
“Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed”
“Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life.”
Learn more about Influential Communicator
Understanding Influence
Learn the core principles of influence, including how to inspire others ethically and align them with your vision and goals.
Influencing Competencies and Skills
Develop key influencing skills, including persuasion techniques, to effectively lead teams and negotiate with stakeholders.
Body Language
Understand the impact of body language on communication and how to use non-verbal cues to build rapport and trust.
Building Deeper Rapport
Master strategies for creating meaningful connections with others, fostering open communication and collaboration.
Use of Power Strategies in Influencing
Explore different power bases and learn how to use them strategically to influence decisions and drive change.
Verbal Behaviours
Enhance your ability to persuade through language, using storytelling and framing techniques that resonate with your audience.
Questioning and Listening Skills
Learn to ask insightful questions and actively listen to gather information and build stronger connections.
Paraphrasing
Use paraphrasing to confirm understanding, show empathy, and ensure clarity in your conversations.
Conflict Handling and Agreement
Develop techniques for managing conflicts constructively and finding mutually beneficial solutions.
Surfacing Objections
Learn how to address objections effectively and guide conversations toward agreement.
Format
- This is a one-day program that can be delivered face-to-face or as 2 x 3 hour virtual programs (MS TEAMS).
This program explores the fundamentals for effective influence across all aspects of work and personal life.
What’s Included
- Comprehensive Training Materials
- Interactive Sessions
- Expert Guidance
- Practical Exercises
- Certificate of Completion