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Work smarter with New Outlook and To Do. Learn to tame your inbox, prioritise with clarity, and streamline tasks using simple, practical techniques that put you back in control of your day.



Working Sm@rt with New Outlook and To Do
This program has been designed to help you transform your work habits and optimise your use of technology, giving you greater control over your time, productivity, collaboration, and overall work results. The training focuses on teaching you how to change your behaviours to better prioritise tasks, meet deadlines with confidence, communicate more effectively, and streamline your workflow.
By integrating these strategies into your daily routine, you can dramatically enhance your efficiency and effectiveness as a knowledge professional. Feedback from participants highlights the significant impact this training has on productivity. On average, individuals report reclaiming over five hours per week, per person, in productivity improvements. This reclaimed time enables them to concentrate on higher priority tasks, reduce stress, and achieve a more balanced work-life dynamic.
The program not only equips you with practical tools and techniques but also fosters a mindset shift that allows you to approach your work with greater clarity and purpose, leading to improved performance and better results.
Program Benefits
- Comprehensive learning guide
- Free lifetime phone support
- Virtual/Phone one on one coaching session to embed the learning and behavioural change
- Opportunity to attend a free refresher in the future at one of our Working Sm@rt with Outlook New workshops – as a Priority Graduate
What will I learn?
Participants will gain the skills and insights to:
- Prioritise and plan your day using proven productivity methods
- Organise your inbox, tasks and calendar so nothing gets lost
- Use New Outlook and To Do in a seamless workflow
- Communicate and collaborate using OneNote and Teams
- Integrate Copilot to save minutes in every hour
- Create better habits that stick long after training ends
What to Expect?
In this course, you will gain a practical, hands-on understanding of how to use New Outlook and To Do to organise your work, stay on top of priorities, and manage communication from a single, structured workflow. You’ll learn how to convert emails into action, create and manage tasks, plan your time with confidence, and reduce the overwhelm that comes from a busy inbox and scattered to-do lists. Through guided setup, real-world examples, and time-saving techniques, you’ll uncover a simple work system that keeps you focused, proactive, and in control of your day. By the end of the course, you’ll walk away with a smarter way of working — and more time back for what matters most.
Who is this Working Sm@rt with New Outlook and To Do course for?
This course is designed for busy professionals who want to take control of their inbox, manage competing priorities, and make better use of Outlook, To Do, and the Microsoft 365 ecosystem. Whether you’re balancing multiple projects, juggling constant emails, or collaborating across teams, this program will help you streamline your workload, stay organised, and work with greater clarity and confidence.
How will this Working Sm@rt with New Outlook and To Do course help me?
By attending this course, you will:
- Feel in control of your inbox, workload and priorities
- Reduce stress caused by disorganisation or last-minute pressure
- Get more done in less time and still leave work on time
- Stay focused on what matters instead of fighting distractions
- Communicate more clearly and collaborate more efficiently
- Gain visibility over all your commitments—work and personal
- Build a confident and sustainable workflow that’s built for the long term“
Working Sm@rt with New Outlook



Dont see a course date that’s right for you? Register your interest below and we will let you know of any new dates for this course as they are added.

“Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed”

“Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together.”

“They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone.”

“A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt.”
“Brilliant presenter, kept the session engaging. Very knowledgeable without overloading”

“Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course.”

“Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life.”

“Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!”
“Fantastic training, while I’m fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating”

“I thought it was great! Probably one of the best trainings we’ve had at our face-to-face.”
“I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course.”
“Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace.”

“Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook.”
“Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution.”

“But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it.”

Learn more about Working Smart with Microsoft Outlook
Overview
Process for prioritising workload (Urgency versus Importance) – how to deal with competing priorities.
Setting up New Outlook and To Do to Work Smarter (reviewing and customising Outlook and To Do defaults settings and gain a deeper understanding of what’s available in the New Outlook toolbox).
Managing inbox (Converting emails into tasks and calendar entries for follow-up – searching – creating Rules and Quick Steps to save time).
Managing tasks in Outlook (creating, prioritising, categorising, and delegating).
Using the calendar in Outlook as a planning tool, including scheduling, calendar groups, and other time-saving functionality.
Managing communications by linking Outlook to OneNote and Teams.
Leveraging Copilot (Free or Licenced version) to save even more time.
Tips and shortcuts aimed at increasing productivity.
Closing your day and planning tomorrow.
After completing this course, you will be able to:
- Manage your workload more efficiently and effectively.
- Sharpen your Outlook skill set to gain increased productivity and enhance your on-the-job performance.
- Know exactly what to do next and deal with competing priorities.
- Become more Pro-Active less Re-Active.
- Focus on the important while managing distractions better.
- Manage your inbox more effectively.
- Streamline your communication process between you and your colleagues.
- Utilise your existing electronic or paper tools to help manage time
Format
This is a 1-day program that can be delivered face-to-face or as 2 x 3 hour virtual programs
What’s Included
- Interactive Sessions
- Expert Guidance
- Certificate of Completion
- Learning guide
- Free lifetime phone support
- One-on-one virtual/phone coaching session to embed behaviour change
- Access to a free refresher workshop as a Priority Graduate
- Practical templates and take-away tools you can use immediately

