Managing Organisational Change Course

Overview

Navigate change effectively to embrace transition, overcome resistance, and lead your team to success.

Australian Institue of Project Management Endorsed Course Logo

Nationally Recognised Training Logo

Managing Organisational Change

Change Management is an approach to shifting or transitioning individuals, teams, and organisations from a current state to a desired future state. It is an organisational process aimed at helping change stakeholders to accept and embrace changes in their business environment.

John P. Kotter defines change management as the utilisation of basic structures and tools to control any organisational change effort. Change management’s goal is to maximise an organisation’s benefits, minimise the change impacts on workers, and avoid distractions. (Kotter, 2012)

Outcomes

At the end of this course the participants should be able to:

Develop an understanding of change management and the reasons why it is important
Use learned techniques and methods to overcome negativity
Distinguish between the different stages and phases of transition so you can help your team members and others move forward
Development of your own change management process action plan that you can immediately apply to your own workplace

What to expect

This program offers a combination of theory, practical tools, and interactive exercises. Through engaging discussions, case studies, and actionable frameworks, you will gain the skills to navigate change effectively. By the end of the course, you’ll be equipped with a tailored action plan to lead your team or organisation through change with confidence and competence.

Who is this Managing Organisational Change course for?

This course is designed for professionals tasked with leading or managing change within their organisations. It is ideal for team leaders, managers, project managers, and anyone involved in transitions that impact individuals, teams, or organisational processes.

How will this Managing Organisational Change course help me?

This course will empower you to:

Navigate the complexities of organisational change with clarity and confidence
Minimise the impact of resistance to change by addressing concerns proactively
Equip your team with tools and strategies to adapt to new beginnings
Ensure smoother transitions by understanding and managing the psychological aspects of change
Drive sustained success by implementing structured change management strategies

“Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course.”

“Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together.”

“Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed”

“The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace.”

“Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life.”

“Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!”

“Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much.”

“I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation.”

“Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!”

“The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!”

“I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course.”

“As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The “Working Sm@rt with Microsoft Outlook” workshop facilitated by Priority Management exceeded all expectations.”

“A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt.”

“Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution.”

“The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging.”

Learn more about Managing Organisational Change course

What Is Change Management?

Create your own definition of change management and look at it in terms of your organization
What is it you are trying to achieve?
Examine the 7 distinct levels of change and determine the type of change your organisation is trying to implement and manage

Resistance To Change

Identify the most common drivers of resistance to change and begin to develop strategies to address those drivers right from the start.

Transitional Phases

There are three distinct phases of change:

1. Endings
2. Neutral zone
3. New beginnings

Look at each stage and determine the tools you need to manage your people through each phase as quickly and painlessly as possible.

Stages Of Response To Change

The process of managing change is centered on your ability to help people let go of the familiar and embrace the unknown. People can go through nine stages of changes that take them from optimism to pessimism and back again. The role of the leader is to mange this smoothly.

Dealing With Resistance To Change

Assess the tools and techniques for dealing with resistance and use these to create effective strategies for addressing any resistance to change you might encounter.

Overcoming Resistance

Depending on the type of change your organisation is implementing, there are eight strategies you can employ to:

a. Create the right climate for change
b. Engage and enable the organisation
c. Implement and sustain the change

Format

This is a 3-hour program that can be delivered face-to-face or virtually (MS Teams)