Understanding Yourself and Others Course

Overview

Learn to truly understand yourself and how your behaviour is perceived by others.

Australian Institue of Project Management Endorsed Course Logo

Nationally Recognised Training Logo

Understanding Yourself and Others

What does genuine self-awareness mean? It may surprise you to learn that, based on the research of Dr Tasha Erurich, while 95% of us tend to think we practice great self-awareness, the reality is only around 10-15% of us a genuinely self-aware.

Learning to truly understand yourself means learning to understand how your behaviour is perceived by others. Your intention behind your behaviour is not what’s truly important…how your behaviour is interpreted by others is.

Outcomes

At the end of this course the participants should be able to:

Identify your preferred communication style using the DISC profile
Examine the impact your behavioural style can have on others
Explain the four key aspects of emotional intelligence
Begin to focus on self-awareness and self-management
Identify and challenge individual unconscious biases
Focus of building open communication and inclusive leadership habits

What to expect

This interactive course combines practical exercises, group discussions, and real-world applications. You’ll engage in self-assessments and explore real-life scenarios to refine your ability in understanding yourself and others.

Who is this Understanding Yourself and Others course for?

This course is designed for managers, team leaders, supervisors and employees who want to understand themselves and how their behaviour is perceived by others better.

“Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much.”

“Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!”

“Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation.”

“Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life.”

“Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help.”

“Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!”

“I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course.”

“Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace.”

“They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone.”

“But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it.”

“As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The “Working Sm@rt with Microsoft Outlook” workshop facilitated by Priority Management exceeded all expectations.”

“The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace.”

“I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation.”

“The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging.”

“I thought it was great! Probably one of the best trainings we’ve had at our face-to-face.”

Learn more about Understanding Yourself and Others course

Leadership Competencies That Count

What are the key leadership competencies needed in today’s organisations?
Choose the competencies you want to focus on and begin building those habits

Examining Your Preferred Behavioural And Communication Style

Analyse your DISC profile to determine:

Your natural and adjusted behavioural styles
How different styles interact, compliment each other and clash with each other
What you can do to adjust your own style to communicate more effectively with others

The Power of Emotional Intelligence

What are the emotional intelligence competencies?
How self-aware are you really?
Techniques for building greater self-awareness (including The Johari Window)

Challenge Your Biases

What is cognitive bias? How do cognitive biases impact the way we make decisions and the way we behave towards others in the workplace
Identify your own biases
Develop strategies to monitor and challenge your biases and open yourself up to different perspectives
Create reflective practices to continually monitor and challenge your biases

The Disengagement Dilemma – How Current Leadership Practices Reduce Trust

The engagement crisis in Australia
Building a commitment to increasing engagement in the workplace

Leadership Styles That Get Results

Leadership style is a not a function of your personality. It should be a strategic choice based on what suits a particular situation.

Format

This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)